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#1 11-11-2013 15:53:53

Gerold
Nouveau membre
Registered: 11-11-2013
Posts: 5

Error "Auftragsfehler" at Create Video

I'm using this program for the first time.
Some bugs with version stable version 1.6, but  solved in beta 1.7 with good results.
But now with version beta 2.01 and 2.02 I have a major bug at creating a video file - independig from various settings!

Always an error window opens "Auftragfehler bitte kontaktieren Sie das FF_Diaporama Team"

This error occurs at old and new Projects and connot be solved by rollback to beta2.01. Unfortuantly the beta1.7 is removed from the web, so i hav'nt test this.

pls Keep me informed about solving thsi issue.

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#2 11-11-2013 18:56:57

domledom
Administrateur
Registered: 09-17-2011
Posts: 1,080

Re: Error "Auftragsfehler" at Create Video

Hi

Which operating system are you using?
When this message appears?


Processeur i5 - 8 Go RAM - Manjaro Linux KDE (64 bits) / Windows 7 (64 bits)

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#3 11-11-2013 19:00:12

Gerold
Nouveau membre
Registered: 11-11-2013
Posts: 5

Re: Error "Auftragsfehler" at Create Video

I'm using W8.1 (64 bit) Failure occurs also on 32bit version

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#4 11-11-2013 19:29:29

domledom
Administrateur
Registered: 09-17-2011
Posts: 1,080

Re: Error "Auftragsfehler" at Create Video

Ok,
Can you explain me when this bug hapens
What are the steps to reproduce it


Processeur i5 - 8 Go RAM - Manjaro Linux KDE (64 bits) / Windows 7 (64 bits)

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#5 11-12-2013 13:58:48

Gerold
Nouveau membre
Registered: 11-11-2013
Posts: 5

Re: Error "Auftragsfehler" at Create Video

Open Create Video and start encoding ( independent choice of format !) - then error occurs. Windows problem report shows various application errors like missing qsqlite.dll or Qt5GUI.ddl or QTGui4.dll
no problem reports from harware konfiguration manger of my system.
pls contact me per email, I can send you a small ff_project wich contain setting and errror messages.

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#6 11-22-2013 22:56:51

ub_marco
Nouveau membre
Registered: 11-22-2013
Posts: 6

Re: Error "Auftragsfehler" at Create Video

Hello!

Thanks for this great piece of software, quite awesome functionality in a cross platform tool.
Unfortunately I'm experiencing the same problem. On Windows (64Bit) when starting to generate a video in any format the error pops up right aber beginning (at 0%).

It affects stable version 1.6 as well as 2.0 beta 3.
In version 1.6 it told someting with 'text' in the background - perhaps an issue with the text 'engine'?

Thanks for a feedback on this! I'll try the linux version for now.

Best regards
  marco

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#7 11-22-2013 23:04:14

ub_marco
Nouveau membre
Registered: 11-22-2013
Posts: 6

Re: Error "Auftragsfehler" at Create Video

Hello again,

I tried the generation with a new project, just with one Dia. It shows the same error popup.
It does not depend on whether there's text in the frame or a picture.

Hope that helps.
  marco

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#8 11-22-2013 23:35:49

ub_marco
Nouveau membre
Registered: 11-22-2013
Posts: 6

Re: Error "Auftragsfehler" at Create Video

I just checked for the 1.6 Linux version (Kubuntu packages). It works perfectly fine.

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#9 11-23-2013 19:41:54

domledom
Administrateur
Registered: 09-17-2011
Posts: 1,080

Re: Error "Auftragsfehler" at Create Video

Hello

Often this kind of problems can be solved by deleting the configuration ffdiaporama files (~/.ffDiaporama on Linux or c:\Users\<your name>\AppData\Roaming\ffDiaporama on Windows)

Can you try that?


Processeur i5 - 8 Go RAM - Manjaro Linux KDE (64 bits) / Windows 7 (64 bits)

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#10 11-25-2013 13:55:29

Gerold
Nouveau membre
Registered: 11-11-2013
Posts: 5

Re: Error "Auftragsfehler" at Create Video

Many thanks for the quick and engaged help on this issue. The problem is fixed - looking foreward to the next stable Version.

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#11 11-30-2013 22:06:50

ub_marco
Nouveau membre
Registered: 11-22-2013
Posts: 6

Re: Error "Auftragsfehler" at Create Video

Thanks a lot for the quick reply, that solved the issue for the version 2.0 beta 3. Looking forward to the next stable version, too.

Marco

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